CommunicationQuestion 909 of 1700

Which words often show a judgmental message?

  1. “I hear,” “tell me more,” and “go on”
  2. “should,” “ought to,” “good,” and “bad”
  3. “when,” “where,” and “who”
  4. “maybe,” “please,” “thank you,” and “excuse me”
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Correct answer: “should,” “ought to,” “good,” and “bad”

Judgmental messages impose your values on the resident.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026