CommunicationQuestion 911 of 1700
Which type of response is best to use in place of passive or aggressive responses?
- Defensive communication that protects your side
- Assertive communication
- Competitive communication that tries to win
- Silent communication that avoids the topic
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Correct answer: Assertive communication
Passive responses avoid conflict. Aggressive responses provoke it.
Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team
Questions last reviewed: 18 October 2026