CommunicationQuestion 888 of 1700
You say, “I hear what you are saying,” and make eye contact, even though you may not agree. Which technique is this?
- Voicing doubt about what the resident said
- Providing acceptance
- Giving recognition for the resident’s behavior
- Arguing with what the resident said
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Correct answer: Providing acceptance
Acceptance is not the same as agreement. It shows the resident has been heard.
Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team
Questions last reviewed: 18 October 2026