CommunicationQuestion 887 of 1700

A resident pauses during a hard talk. You stay quiet and wait. Which therapeutic technique is this?

  1. Using silence
  2. Changing the subject to something lighter
  3. Giving a personal opinion on the topic
  4. Confronting the resident about the topic
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Correct answer: Using silence

Deliberate silence gives the resident time to think and to bring up a new topic.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026