CNA Practice Test
CommunicationQuestion 19 of 1700

What is the main difference between active and passive listening?

  1. Active listening uses only touch to show interest
  2. Passive listening takes more time than active
  3. Active listening gives feedback so you can check the meaning
  4. Active listening avoids eye contact with the speaker
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Correct answer: Active listening gives feedback so you can check the meaning

The feedback process is what separates the two.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026