CommunicationQuestion 18 of 1700

Which action is an example of active listening?

  1. Nod along and say nothing while you chart
  2. Give advice before the resident is done talking
  3. Change the subject to something more cheerful
  4. Repeat back what you heard and check it
Show answer

Correct answer: Repeat back what you heard and check it

Restating and checking is the feedback step that sets active listening apart.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026