Mental health and dementiaQuestion 1586 of 1700

When a resident is aggressive and you are upset, what should you do?

  1. Take deep breaths or ask a coworker for help
  2. Raise your voice to show who is in control
  3. Leave the resident alone, even if he is unsafe
  4. Argue with the resident until he calms down
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Correct answer: Take deep breaths or ask a coworker for help

Residents can pick up on your stress, so calm yourself or hand off to a coworker.

Source: Nursing Assistant (Reuter), 10.5: Caring for Clients With Dementia

Practice mental health and dementia

Questions last reviewed: 18 October 2026