Mental health and dementiaQuestion 1574 of 1700

A resident insists on catching an imagined bus. What is a validation response?

  1. Tell the resident there is no bus and to stay put
  2. Lock the door so the resident cannot get out
  3. Sit with the resident by a window and chat
  4. Ask the nurse for a sedative to calm the resident
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Correct answer: Sit with the resident by a window and chat

You accept the feeling and keep the person safe and calm without arguing. Afterward you can redirect to another activity.

Source: Nursing Assistant (Reuter), 10.5: Caring for Clients With Dementia

Practice mental health and dementia

Questions last reviewed: 18 October 2026