Professional role and rightsQuestion 967 of 1700
A phone assigned to you rings while you are free. What should you do?
- Let it ring, since another aide may answer
- Ask a resident to answer the phone
- Answer it, because ignoring it is unethical
- Turn the phone off for the shift
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Correct answer: Answer it, because ignoring it is unethical
Ignoring assigned phones is unethical behavior.
Source: Nursing Assistant (Reuter), 2.2: Ethical and Legal Responsibilities of the Nursing Assistant
Questions last reviewed: 18 October 2026