CommunicationQuestion 934 of 1700

Which action helps a new resident adjust to a long-term care facility?

  1. Call every resident by a first name only
  2. Skip telling the resident what happens next
  3. Move the resident’s belongings out to save room
  4. Greet the resident by preferred name and introduce yourself
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Correct answer: Greet the resident by preferred name and introduce yourself

A warm greeting by preferred name helps the resident feel respected. Also tell the resident what will happen next.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026