CommunicationQuestion 929 of 1700
A resident refuses to enter a room because of imagined spiders. What should you do?
- Tell the resident the spiders are not real and that the room is safe to enter
- Take the resident into the room against their will
- Show you understand and help the resident feel safe
- Ignore the resident and leave
Show answer
Correct answer: Show you understand and help the resident feel safe
Never contradict a hallucination. Focus on safety.
Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team
Questions last reviewed: 18 October 2026