CommunicationQuestion 927 of 1700

A resident with dementia is upset. How can you redirect the behavior?

  1. Suggest music, photos, or a walk
  2. Argue about the facts until the resident agrees
  3. Raise your voice so the resident listens
  4. Leave the resident alone in the room
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Correct answer: Suggest music, photos, or a walk

Redirect to activities the resident enjoys.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026