CommunicationQuestion 925 of 1700

A resident with dementia insists on waiting for a bus. Which response uses validation therapy?

  1. Tell the resident there is no bus and ask the resident to stop
  2. Take the resident back to bed right away
  3. Sit by the window and wait with the resident
  4. Ignore the statements and keep working
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Correct answer: Sit by the window and wait with the resident

Validation focuses on feelings and respects beliefs, even when they are not real.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026