CommunicationQuestion 916 of 1700
Which action helps you talk with a resident who has impaired hearing?
- Shout at the resident so you can be heard
- Gain attention first, for example, by touch
- Turn away from the resident while you talk
- Use long, detailed sentences so you only have to say it once
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Correct answer: Gain attention first, for example, by touch
Get the person’s attention first. Do not shout.
Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team
Questions last reviewed: 18 October 2026