CommunicationQuestion 913 of 1700

A resident asks a question you cannot answer. What should you do?

  1. Guess the answer so the resident is not worried
  2. Tell the resident that aides cannot answer
  3. Report it to the nurse and check back with the resident
  4. Wait to see if the resident asks again
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Correct answer: Report it to the nurse and check back with the resident

The nurse can follow up. Then make sure the resident got an answer.

Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team

Practice communication

Questions last reviewed: 18 October 2026