CommunicationQuestion 906 of 1700
A resident is very worried. Why is “Don’t worry; everything will be alright” a poor response?
- It is too long for the resident to hear
- It is an open question that asks the resident to share
- It asks the resident for feedback
- It is false reassurance and blocks the resident’s feelings
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Correct answer: It is false reassurance and blocks the resident’s feelings
False hope discourages the person from expressing feelings.
Source: Nursing Assistant (Reuter), 1.3: Communication Within the Health Care Team
Questions last reviewed: 18 October 2026