CommunicationQuestion 878 of 1700

The TV is loud and alarms are beeping while you talk with a resident. What should you do?

  1. Stop the talk and say nothing
  2. Finish the talk later without telling the resident
  3. Write the message on a note
  4. Close the door and lower the TV volume
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Correct answer: Close the door and lower the TV volume

Noise blocks the message. Close the door, turn the TV down, or move somewhere quiet.

Source: Nursing Assistant (Reuter), 1.2: The Communication Process

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Questions last reviewed: 18 October 2026