CNA Practice Test
Mental health and dementiaQuestion 730 of 1700

You want to redirect an agitated client. What does this mean?

  1. Argue with the client until the client agrees
  2. Restrain the client until the client is calm
  3. Gently turn the client's attention to another activity
  4. Tell the client firmly to be quiet right now
Show answer

Correct answer: Gently turn the client's attention to another activity

Redirecting means shifting attention in a kind, tactful way.

Source: Nursing Assistant (Reuter), 10.4: Caring for Clients With Mental Health or Substance Use Disorders

Practice mental health and dementia

Questions last reviewed: 18 October 2026