Mental health and dementiaQuestion 707 of 1700
A resident with schizophrenia says she sees a person in her room. No one is there. What is the best response?
- No one is there. You are imagining it.
- Stop talking about that. It is not real.
- That sounds scary. How can I help you right now?
- Do not tell the other residents about it.
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Correct answer: That sounds scary. How can I help you right now?
Do not argue with what the resident sees. Show that you understand, and offer help.
Source: Nursing Assistant (Reuter), 10.4: Caring for Clients With Mental Health or Substance Use Disorders
Questions last reviewed: 18 October 2026