Personal careQuestion 279 of 1700
A new resident arrives. How should you decide what name to call the resident?
- Use a friendly name such as “sweetie”
- Ask how he or she wants to be addressed
- Use the first name that is on the door
- Use the name that the other staff use most
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Correct answer: Ask how he or she wants to be addressed
The book says to ask each person how they want to be addressed and to avoid terms like “honey” or “sweetie.”
Source: Nursing Assistant (Reuter), 5.3: Person-Centered Care
Questions last reviewed: 18 October 2026