Professional role and rightsQuestion 93 of 1700

During a survey, a surveyor asks a question you cannot answer. What should you do?

  1. Guess so that you do not look unsure in front of others
  2. Give the answer that you think the surveyor wants to hear
  3. Say you do not know and will find the answer
  4. Refuse to talk to the surveyor until a manager comes
Show answer

Correct answer: Say you do not know and will find the answer

Give only facts. If you do not know the answer, say so and promise to find it.

Source: Nursing Assistant (Reuter), 2.2: Ethical and Legal Responsibilities of the Nursing Assistant

Practice professional role and rights

Questions last reviewed: 18 October 2026