CommunicationQuestion 4 of 1700
Why is good communication important in health care?
- It builds trust and leads to better outcomes for clients
- It replaces the need for written records
- It makes the daily shift report unneeded
- It lets staff skip asking for residents' choices
Show answer
Correct answer: It builds trust and leads to better outcomes for clients
Trust built through good communication leads to better results for the client.
Source: Nursing Assistant (Reuter), 1.2: The Communication Process
Questions last reviewed: 18 October 2026